Ocado Retail was ready to up its internal communications game. Town Halls tend to be its speciality, but it wanted to do things a little differently. So we rubbed our hands together and yielded the power of simplicity, helping give Ocado’s Town Hall event a well-deserved makeover.
We organised the entire Town Hall event from start, middle and end. As seasoned professionals, our Live Team organised those all-important event logistics from registration, supplier liaison, and event production, while our impressive Technical team make sure everything was tickety-boo from a technical point-of-view, installing a super sustainable set that was used for a Q&A session with the CEO. Spoiler alert: it went off without a hitch.
Iconic celebrity chef and loyal Ocado customer, Nigella Lawson, is an ambassador for Ocado Retail with a burning passion for its products. A show-stopping surprise, Nigella hosted the event and dazzled attendees with her sultry smoulder and excitement for the future of Ocado. Our Live team looked after Nigella every step of the way, ensuring she was prepped and having a great time.
Our Creative Directors let their (metaphorical) creative juices flow when it came to the set, and our phenomenal designers helped with an eye-catching Powerpoint design to ensure all presentations were consistent throughout the day. On top of all that good stuff, our Film team created a flashy film sting that really worked to hit home the customer service focus Ocado Retail wanted to have for this and future Town Hall meetings.
Ocado Retail thought we smashed the whole ordeal out of the park. More than 1,000 people attended the face-to-face event, kicking off the year in a fantastic way, and we are already working with Ocado Retail on various other projects that are in the pipeline. They also noted that, even though they could and previously did the event themselves, we were a safe pair of hands and really took the stress off them.
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