Avaya Costa Rica Incentive

When it comes to rewarding a top-performing sales team, a standard getaway won’t cut it. Avaya wanted to give their winners an experience that celebrated their success, strengthened connections, and left them feeling inspired to do it all over again. And what better place to make that happen than the stunning Four Seasons Peninsula Papagayo in Costa Rica?

From the second guests arrived, every detail was designed to make them feel like VIPs. Fresh coconuts in hand, golf carts whisked them to their rooms, where personalised gifts awaited. The first evening set the tone with a relaxed welcome dinner, live music, and a taste of that famous Costa Rican hospitality.

The itinerary was packed with once-in-a-lifetime moments. Mornings started at their own pace—breakfast with a view, followed by a business session and a CSR activity where guests built bikes for local children, giving their success a deeper sense of purpose. Afternoons were all about adventure. A jungle safari crocodile cruise, hands-on beer making, rum tasting, zip-lining, horse riding, jet skiing—whatever their vibe, there was something for everyone. And for those who preferred to take it slow? The Four Seasons spa had them covered.

As the trip built up to its finale, we made sure the celebrations were just as unforgettable as the experiences leading up to them. A sunset catamaran cruise with drinks and music set the scene before the grand awards evening, where tiki torches lined the way to a spectacular dinner under the stars. Custom menus, framed group photos, and a few extra surprises tied it all together, making sure every guest felt truly valued.

With a dedicated event app keeping everything seamless, all they had to do was soak it in. And that’s exactly what they did. From crafting the concept to coordinating every last detail, we made sure Avaya’s top performers experienced something truly special. We took care of the travel logistics, designed an itinerary that blended adventure and relaxation, and delivered seamless production throughout. Every personal touch, from bespoke gifts to exclusive experiences, reinforced Avaya’s appreciation for their team.